Terms and Conditions – L&B Security Services
These Terms and Conditions apply to all services provided by L&B Security Services, including the supply, installation and maintenance of CCTV systems, alarm systems and other security equipment.
By accepting a quotation or proceeding with any work, you agree to the terms outlined below.
1. Definitions
“Company” refers to L&B Security Services
“Customer” refers to the person or business purchasing services
“Services” refers to the supply, installation or maintenance of security systems
“Equipment” refers to CCTV cameras, alarm systems and associated components
2. Quotations
All quotations provided by L&B Security Services are:
valid for 30 days unless stated otherwise
based on the information available at the time
subject to change if site conditions differ from those expected
Any additional work required outside of the original quotation may be charged separately.
3. Installation Services
L&B Security Services will carry out all installations with reasonable care and skill.
The Customer agrees to:
provide access to the property at agreed times
ensure a safe working environment
inform us of any relevant property issues before installation
We reserve the right to adjust installation methods if required due to property layout or unforeseen circumstance.es.
4. Equipment
All equipment supplied remains the property of L&B Security Services until paid for in full.
We install professional-grade CCTV and alarm systems designed for reliability and long-term use. However, performance may vary depending on environmental factors such as lighting, internet connectivity and property layout.
5. Payment Terms
Payment terms will be agreed prior to installation.
Unless otherwise stated:
a deposit may be required before work begins
full payment is due upon completion of installation
L&B Security Services reserves the right to withhold system access or documentation until payment has been received in full.
6. Warranty
We provide a 2-year warranty on installed systems unless stated otherwise.
This warranty covers:
faults in equipment supplied by us
installation-related issues
The warranty does not cover:
accidental damage
misuse or tampering
damage caused by third parties
issues caused by internet or network failures
7. Maintenance and Support
We may offer ongoing support and maintenance services where agreed.
Customers are responsible for:
maintaining internet connections required for remote viewing
ensuring equipment is not tampered with or damaged
8. Remote Viewing and Connectivity
Many systems include remote viewing via mobile apps.
L&B Security Services is not responsible for:
internet outages
app performance issues outside our control
third-party software failures
We will ensure systems are set up correctly at the time of installation.
9.Customer Responsibilities
The Customer agrees:
not to interfere with installed systems
to use equipment in accordance with applicable laws
to ensure CCTV is used responsibly and legally
It is the Customer’s responsibility to comply with data protection laws where CCTV is used in public or shared spaces.
10. Liability
L&B Security Services shall not be liable for:
loss or damage resulting from system misuse
failure of equipment due to external factors
indirect or consequential losses
While our systems improve security, no system can guarantee prevention of all incidents.
11. Cancellations
Cancellations must be made as early as possible.
If work has already been scheduled or equipment odered, cancellation charges may apply.
12. Access and Delays
If access to the property is not available at the agreed time, we reserve the right to reschedule and charge for any additional time or costs incurred.
13. Changes to Terms
L&B Security Services reserves the right to update these Terms and Conditions at any time.
14. Contact Information
If you have any questions regarding these Terms and Conditions, please contact:
L&B Security Services
07884373013
[email protected]
© L&B Security. All rights reserved.